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PRODUCTS / AVAYA / 6400

6400 Series

These affordable telephones support all Avaya DEFINITY® communications servers Release 6 or higher. They are designed to meet global connectivity requirements so you can use them anywhere your enterprise does business.

The Avaya™ 6400 Series Digital Voice Telephones deliver the right combination of business communication functionality. For example, you can personalize your phone by programming the buttons on your telephone simply by choosing from a selection of convenient features.

Your business will benefit from these productivity-building features:

  • Whisper Page lets you know when a call is waiting without intruding on a call in progress, so you never miss an important call.
  • Group Listening lets you take a call using your handset while others only listen over your speaker, so the group can hear a critical conversation.
  • Group Paging lets you use the speaker built into your telephone to page all non-active phones within a specific workgroup or area, for quick response to calls.
  • Automatic Call Timer lets you set your telephone to start timing a call as soon as the call connects (requires Avaya™ Call Processing Release 6.3 or higher and a 6400 display telephone) so you can track time spent.
  • One-touch operation with headsets frees your hands by letting you conveniently answer, hang up, and dial without having to pick up the handset. You can also use specialty handsets, shoulder rests, and long cords for maximum comfort and mobility.
  • Automatic Customer Telephone Rearrangement lets you move telephones quickly and easily within a location without a technician (requires Avaya Call Processing Release 9.5 and a 6400 Serialized labeled telephone set).
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6402D+M Digital Telephone

6402D+M

Key Features:

  • 2-Line, 16-character Liquid Crystal Display (LCD)
  • Single-line digital telephone
  • Fixed buttons for Conference, Transfer, Hold, and Redial
  • Speaker (listen only) and Feature Group listening only
  • DEFINITY Features accessible via dial pad covers
  • Requires DEFINITY RELEASE 6.3 Software or higher

6408D+M Digital Telephone

6408D+M Phone

Key Features:

  • 8 programmable Call Appearance/feature buttons
  • 2-line, 24-character Liquid Crystal Display (LCD) shows Called Party/Calling Party ID (where available), date and time
  • 4 "Soft Keys" for menu functions and 4 "Navigator" keys for Menu, Next, Previous and Exit
  • Fixed buttons for Conference, Transfer, Hold, Redial, Speaker and Mute
  • Built-in 2-way speakerphone
  • Group listening (optioned by user)
  • Group paging (if administered)
  • Whisper paging (if administered)
  • Built-in headset jack (requires 3124-H1C Interface Cord)
  • Ribbon connector for the optional 100A Analogue Interface Module (requires auxiliary station power)
  • Not compatible with the XM24

6416D+M Digital Telephone

6416D+M Phone

Includes four softkeys that make it easy to access and program system features, allowing users to personalise each phone to meet individual needs. Provides a built-in slot that allows you to integrate application modules into the telephones, for more functionality.

Key Features:

  • 16 programmable Call Appearance/feature buttons
  • 2-line, 24-character Liquid Crystal Display (LCD) shows Called Party/Calling Party ID (where available), date and time
  • 4 "Soft Keys" for menu functions and 4 "Navigator" keys for Menu, Next, Previous and Exit
  • Fixed buttons for Conference, Transfer, Hold, Redial, Speaker and Mute
  • Built-in 2-way speakerphone
  • Group listening (optioned by user)
  • Group paging (if administered)
  • Whisper paging (if administered)
  • Accepts XM24 Expansion Module for 24 additional programmable buttons (requires auxiliary station power)
  • Built-in headset jack (requires 3124-H1C Interface Cord)
  • Ribbon connector for the optional 100A Analogue Interface Module (requires auxiliary station power)

6424D+M Digital Telephone

6424D+M PHONE

The 6424D+M telephone has 24 call appearance/flexible feature buttons and a slot on the back of the set for integrating application modules for more functionality.

Key Features:

  • 24 programmable Call Appearance/feature buttons
  • 2-line, 24-character Liquid Crystal Display (LCD) shows Called Party/Calling Party ID (where available), date and time
  • 4 "Soft Keys" for menu functions and 4 "Navigator" keys for Menu, Next, Previous and Exit
  • Fixed buttons for Conference, Transfer, Hold, Redial, Speaker and Mute
  • Built-in 2-way speakerphone
  • Group listening (optioned by user)
  • Group paging (if administered)
  • Whisper paging (if administered)
  • Accepts XM24 Expansion Module for 24 additional programmable buttons (requires auxiliary station power)
  • Built-in headset jack (requires 3124-H1C Interface Cord)
  • Ribbon connector for the optional 100A Analogue Interface Module (requires auxiliary station power)

AVAYA CALLMASTER V

AVAYA CALLMASTER V

The Avaya Definity Callmaster V is a modern digital Voice Terminal designed specifically for high volume call center use. In addition to the array of classic and advanced call handling features, the Callmaster V boasts a dual headset jack for live call supervision, a built-in recorder interface module (RIM) to record and monitor agent calls, and a medium display with multi-line scrolling for realtime VuStats data.

Key Features:

  • 16 Call Appearance/Feature Buttons
  • 2 Headset Jacks
  • 2-Line Display with Softkeys and Control Buttons
  • Built-In Recorder Interface allows you to connect a recording device
  • Fixed Feature buttons include: Mute, Speaker, Hold, Transfer/Test, Redial, Conf/Ring

AVAYA CALLMASTER VI

AVAYA CALLMASTER VI

The Avaya Callmaster VI is a miniature voice terminal which has two call appearance buttons with a red and green light beside each button, three feature buttons, two of which have an associated green light, a mute button and a headset On/Off button which share a red light, and a blue release button.

Other features can also be used according to the software application on the PC.

Key Features:

  • Reduces the size of a voice terminal to that of a video cassette. Can even be attached to your PC or monitor via the provided Velcro strips
  • Provides such traditional station features as Release, Originate, Hold, Transfer and Drop
  • Traditional work modes as Manual In and After Call Work (ACW)
  • Playback of up to six pre-recorded agent announcements for personalized greetings via the CentreVu Agent Callbar software
  • Supports all DEFINITY administrable station features
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